FOR GOVERNMENT & CIVIC ORGANIZATIONS
The People You Serve Want to Be Heard. Not Just Surveyed.
Interaction is everywhere. Real connection is rare. Jotto gives citizens a frictionless way to share what they actually think — in their own words — and gives you the AI-powered insight to act on it. No surveys. No town hall logistics. Just real voices and the understanding that follows.
THE CHALLENGE
Public Input Happens Once. Then It Fades.
Town halls are sparsely attended. Comment periods generate form letters. Surveys go unanswered. And the citizens most affected by decisions are often the least heard.
Organizations don't lack touchpoints. They lack ongoing connection. The people you serve have something to say — they just need a way to say it that doesn't feel like a bureaucratic exercise.
Jotto turns one-off interaction into ongoing participation. A direct channel between your agency and the people you serve — built on real voices, not checkbox responses.
4+
agencies/partners
<3hr
average setup time
8x
response rate vs surveys
HOW IT WORKS
Want to know what your citizens think? Just ask them.
Real voices don't require a complicated process. Jotto removes every barrier between you and what your community actually thinks — so people respond naturally, in the moment, in their own words.
Ask
Write your question or prompt. Jotto generates a shareable campaign instantly — no IT ticket, no survey design, no setup required.
Share
Distribute via QR code, link, email, or Wallet pass. Citizens respond by video, voice, or text — in their own words, on their own time. No app download. No account creation.
Understand
Receive a plain-English AI summary of what your community actually said — themes, sentiment, and standout voices surfaced automatically and ready to act on.
WHAT IT DOES
Stop Collecting Data. Start Understanding People.
The people you serve are already telling you what they need. Jotto helps you hear them clearly, quickly, and without friction.
Real Voices, Not Checkbox Responses
Video, voice, and text responses capture what citizens actually mean — not what a multiple choice question allows them to say. Unfiltered, unscripted, and analyzable at scale.
Participation Without Friction
A QR code on a flyer, a link in an email, a Wallet pass on a phone. No app download, no government portal login, no barrier. Citizens respond in the moment — when the experience is still fresh.
AI Insight Overnight
Jotto's AI watches, listens, reads, and summarizes — surfacing themes, sentiment, and standout responses automatically. Leadership receives a plain-English summary, not a raw data export.
Keep the Conversation Alive
Wallet passes and direct channels extend the relationship beyond a single interaction — turning a town hall, a public meeting, or a campus event into an ongoing dialogue.
USE CASES
Real Voices. Real Impact.
From community planning to campus life — Jotto works wherever authentic input matters.
Community Planning & Public Input
The people most affected by infrastructure and policy decisions are rarely the ones who show up to public meetings. Jotto gives them a voice — on their terms, in their own words, in the moment that matters.
"What matters most to your neighborhood about this development?"
Constituent Engagement
Interaction shouldn't only happen at election time. Jotto creates a direct, ongoing channel between leaders and the communities they serve — turning one-off engagement into a lasting relationship built on real dialogue.
"What's the biggest challenge facing your community right now?"
Student & Campus Voice
Students, faculty, and staff experience campus life every day — but rarely feel genuinely heard. Jotto makes participation natural and immediate, surfacing what people actually think before issues quietly grow.
"What would make your campus experience better this semester?"
Program & Service Feedback
Most people who have a difficult experience with a government service don't complain — they just disengage. Jotto captures that unspoken feedback in the moment, from the people who would never fill out a form.
"How was your experience at today's service appointment?"
SECURITY & COMPLIANCE
Built for Public Sector Requirements
Jotto is available through Carahsoft's trusted procurement infrastructure — designed for the security and compliance standards government demands.
Data Security
All data encrypted in transit and at rest. You own every response — full data sovereignty.
Available via GSA
Procure Jotto through Carahsoft's established government contract vehicles.
No Third-Party Data Sharing
Citizen responses are never sold or shared. Your data stays yours.
Accessibility
Multiple response modalities — video, voice, text — ensure broader community participation.
No IT Burden
Cloud-based, no installation required. Operational in under 5 minutes.
Multi-Language Ready
Reach diverse communities in the languages they speak.
WHAT CUSTOMERS SAY
Real Relationships. Real Results.
Jotto doesn't just collect feedback — it tells you what to do with it. That's the part that's hard to explain until you've seen it. It's become a game-changer for our community initiatives.
Director of Audience Growth, Atlantic Council
Response rates went through the roof the moment we switched. People actually want to share when you make it this easy — and the video responses are something you can show in a board meeting.
Head of Customer Experience, Enterprise Member Corp
PROCUREMENT
Simple to Procure. Faster to Deploy.
Jotto is available through Carahsoft — the Trusted Government IT Solutions Provider® — on established contract vehicles that make acquisition straightforward.
Available Through Carahsoft
Carahsoft handles the procurement complexity so your agency can focus on what matters — understanding the people you serve. Contact Carahsoft to get started.
BUILD REAL CONNECTION
Stop Interacting. Start Connecting.
Your citizens have something to say. Give them a real way to say it — and the confidence that someone is actually listening.
Request a Demo →