Make feedback accessible to everyone

Most constituent feedback tools only reach the people who already know how to use them. Jotto lets every resident respond by video, voice, or text — so local governments finally hear from the people who matter most.

New federal requirements now mandate accessible digital engagement for local governments. Jotto’s multimodal platform helps agencies meet that standard while genuinely improving how they hear from every resident.

Most residents never give feedback at all

Traditional surveys, public comment forms, and town halls exclude more people than they include. Language barriers, disabilities, time constraints, and distrust all get in the way.

Video, voice, or text

Residents respond however feels natural — no forms, no friction, no barriers. Every resident can participate in the way that works for them.

Anonymous participation

Residents share honestly when they know they won’t be identified. Especially important for reaching underrepresented and marginalized voices.

Real-time AI insights

AI surfaces themes, sentiment, and trends instantly — so decision-makers can understand and act while it still matters.

“Jotto gave us a way to hear from residents we’d never been able to reach before. That feedback became the foundation of our grant application.”

City of Poughkeepsie, NY

$10M Downtown Revitalization grant awarded

$10M—Grant Secured

The City of Poughkeepsie used Jotto to collect constituent feedback that became the foundation of their Downtown Revitalization grant application — and won.

Bilingual—English & Spanish

Poughkeepsie needed to reach English and Spanish-speaking residents equally. Jotto delivered — and can support any language, so no community is ever left out of the conversation.

Multi-Channel—Engagement Strategy

Residents responded by video, voice, or text — wherever and however worked for them. No forms, no friction, no one left out.

Want to know what your community actually thinks?
Just ask them.

Real voices don't require a complicated process. Jotto removes every barrier between you and what your community actually thinks — so people respond naturally, in the moment, in their own words.

Capture voice in the moment

Residents respond with video, voice, or text — not just survey answers.

Turn interaction into connection

Each response creates an ongoing relationship channel with your citizens.

Understand people, not just metrics

See the human context behind public input.

Real relationships. Real results

We received more than 550 student responses via Jotto! The increased touch points created a stronger sense of connection and expanded our channels of communication.

Cate Graney

Cate Graney

LMSW Director

University Settlement

By seeing their faces, hearing their voices, and reading their words, Jotto allows Atlantic Council to seamlessly and dynamically integrate viewers from around the world into our events.

Jackson Styron

Jackson Styron

Director of Audiovisual

Atlantic Council

For communities looking to strengthen their business retention and expansion programs through meaningful engagement, Jotto is an exceptional partner.

Erik Collins

Erik Collins

Development Director

Centerville OH

Jotto enables us to engage with attendees before, during and after our NY Tech Meetup events. The voice and video options help people share more of what they're thinking vs old school surveys.

Doug Binette

Doug Binette

Executive Director

NY Tech Alliance

Jotto has transformed how we engage with entrepreneurs in underserved ecosystems. It's not just a tool; it's our bridge to truly understanding and empowering these communities.

Donald S. Pollard

Donald S. Pollard

President

Impact Mentors Foundation

I believe the Jotto team has innovated a product that can improve the quality of life and vibrancy of community through a smarter and more authentic platform for participation - whether for 100 people or 100 million people.

John-Paul Parmigiani

John-Paul Parmigiani

CEO & Co-Founder

ImpactHub NYC

Thanks to Jotto, we're not just reaching more people; we're understanding them better. It's been a game-changer for our community initiatives.

Luiz Aragon

Luiz Aragon

Principal

LEAD4

Ready to hear from everyone?

Get in touch to see how Jotto can work for you

Real voices. Recognized

Jotto was honored with the 2025 IBC Innovation Impact Award and selected as a TechCrunch Battlefield 200 company, validation that real, unfiltered human feedback is the future of how organizations understand the people they serve.