SUPERCHARGE YOUR FEEDBACK
Raw. Real. Right now. Capture customer feedback while it's fresh
Jotto helps companies capture real customer voice in the moment, turning interaction into insight that improves retention and growth.
THE NEW WAY TO GET FEEDBACK
Real voice,
captured in the moment.
Most feedback tools ask questions after the experience. Jotto captures real voice while the experience is happening.
Capture voice in the moment
Customers respond with video, voice, or text — not just survey answers.
Turn interaction into connection
Each response creates an ongoing relationship channel with your customers.
Understand people, not just metrics
See the human context behind product behavior.
REAL CUSTOMER INSIGHT
What happens when you
hear your customers clearly
When you capture real voice in the moment, product insight becomes obvious.
Fix product friction faster
Understand where customers struggle — directly from them.
Improve onboarding and adoption
See what confuses customers before they churn.
Spot expansion opportunities
Identify your most engaged customers, advocates, and new use cases.
Turn customers into relationships
Build a direct connection with the people using your product.
AI INSIGHT ENGINE
AI that listens at scale
Real voices only matter if someone is listening. Jotto's AI analyzes every interaction to surface patterns, sentiment, and product insight automatically.
AI campaign builder
Generate prompts and feedback flows tailored to your product.
AI insight engine
Identify themes, issues, and opportunities across every response.
AI summaries for teams
Turn raw feedback into clear insights product teams can act on.
INTEGRATIONS
Works with the tools you already use
Jotto integrates with your CRM, product stack, and support tools.
WHAT CUSTOMERS SAY
Real relationships. Real results
We received more than 550 student responses via Jotto! The increased touch points created a stronger sense of connection and expanded our channels of communication.
LMSW Director
University Settlement
By seeing their faces, hearing their voices, and reading their words, Jotto allows Atlantic Council to seamlessly and dynamically integrate viewers from around the world into our events.
Director of Audiovisual
Atlantic Council
Jotto adds another dimension to the spectator experience in live sports, capturing fan engagement and rolling it into broadcast in real time. I look forward to what's ahead for Jotto and live sports.
Executive Producer
Livestream Pickleball LLC
For communities looking to strengthen their business retention and expansion programs through meaningful engagement, Jotto is an exceptional partner.
Development Director
Centerville OH
Jotto enables us to engage with attendees before, during and after our NY Tech Meetup events. The voice and video options help people share more of what they're thinking vs old school surveys.
Executive Director
NY Tech Alliance
Jotto has transformed how we engage with entrepreneurs in underserved ecosystems. It's not just a tool; it's our bridge to truly understanding and empowering these communities.
President
Impact Mentors Foundation
I believe the Jotto team has innovated a product that can improve the quality of life and vibrancy of community through a smarter and more authentic platform for participation - whether for 100 people or 100 million people.
CEO & Co-Founder
ImpactHub NYC
Thanks to Jotto, we're not just reaching more people; we're understanding them better. It's been a game-changer for our community initiatives.
Principal
LEAD4
Build real connection
Hear what your customers actually think
Get in touch to see how Jotto can work for you
WINNER
Real voices. Recognized
Jotto was honored with the 2025 IBC Innovation Impact Award and selected as a TechCrunch Battlefield 200 company, validation that real, unfiltered human feedback is the future of how organizations understand the people they serve.
