Case study

New York Tech Alliance: Building Community Through Every Interaction

How a leading NYC tech organization turned events into ongoing relationships.

300+

Live & Streaming Annual Events

Hybrid

In-room & Remote Audiences Reached

Live

Real-time Audience Participation

About New York Tech Alliance (NYTA)

The New York Tech Alliance is a leader in fostering innovation within the NYC tech community. Hosting regular events at Civic Hall in Manhattan — from emerging company showcases to career programs and celebrations — NYTA brings together founders, investors, and technologists who are shaping the future of the industry.

Moving Beyond Traditional Feedback

NYTA wanted more than end-of-event surveys. They needed real-time engagement and deeper insight into what attendees were actually thinking — before, during, and after each gathering.

Forms and surveys kept the conversation one-directional. NYTA wanted to capture authentic reactions, spoken answers, and real conversations — and use that insight to improve their events, strengthen connections, and better serve their community.

Presenter at a NY Tech Alliance event inviting the audience to scan a Jotto QR code

Engagement Before, During, and After Every Event

Jotto gave NYTA a central hub to collect attendee engagement and feedback at every stage of the event lifecycle — turning one-way presentations into dynamic, interactive experiences.

Before events

Before Events

NYTA gathered pre-event input and curated discussion topics, giving attendees a voice in shaping each event before it began.

During events

During Events

Attendees shared real-time reactions, feedback on panelists and Q&As, and connected with each other — making every session more interactive and alive.

Post-event

Post-Event

NYTA collected targeted feedback after each event, building a continuous loop of insight that informed future programming and strengthened community ties.

“

Jotto enables us to engage with attendees before, during and after our NY Tech Meetup events. The voice and video options help people share more of what they're thinking vs old school surveys.

Doug Binette

Executive Director, NY Tech Alliance

From One-Off Events to Ongoing Community

Jotto helped NYTA create a feedback loop that made every event smarter than the last — and every attendee feel more connected to the community.

Increased Audience Engagement

Real-time feedback and interactive prompts drove significantly higher participation — making attendees feel heard, not just present.

Immediate Insights During Events

Real-time data gave speakers and organizers the ability to adapt on the fly — keeping sessions relevant and responsive.

More Dynamic Meetings

Presentations became conversations. Attendees stayed engaged from start to finish.

Stronger Community Connections

By creating an ongoing dialogue with their audience, NYTA reinforced their reputation as a forward-thinking organization that listens and adapts.

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